800-906-9759 Ext 1 or Ext 2 [email protected]

Frequently Asked Questions (FAQs)

Please click on the questions to see the answers.

Question: I need a website but I do not know much about the technology. Where do I start?

Answer: We will explain the development process in plain English without the technical mumble jumble.

Question: How much work will I have to do?

Answer: If you want us to finish your website on time, you must provide us with an outline of what you want the website to look like.  Sometimes the easily way to do that is to pick out two or three websites that you like.  We need the content and graphics or images from you, on time.

Question: What do you consider content?

Answer: Content is all of the text that appears on your web pages. It’s our job to lay it out in a nice looking manner but you will have to type all of the text out. Our preferred method is to have you open Microsoft Word and create a section for each of your web pages with the information you want to share with your potential clients. This is the most time efficient way of providing information to us.

Question: Why do I need to provide images?

Answer: If there are specific photos or images you want us to use it is very helpful if you provide them for us. Otherwise, our graphic designers can create these for you.

What do I do if I cannot provide all of the content I need?

Answer: If you give use a description (rough outline) of the content and each section we can work with a content writer to finalize it.  This will be an extra charge but it not that expensive.


Question: How long will it take for my website to be completed?

Answer: The time is determined by the amount of content and complexity but we will make every effort to accommodate reasonable deadlines.  It should be noted that the most common delay in the creation of a website is waiting for content and images from the client.

Question: Can I have a professional email address?

Answer: Your email address may actually be as important to your image as your logo, letterhead or business cards.  We will assure that you have a professional email address based on your website or domain name.

How can I ensure that my website will as close as possible to the top of a Google Search?

Answer: A high ranking is contingent on many factors. Our websites are search engine optimized to assure the highest possible ranking considering it will be a new entry.  We include features that make your website informative and interesting so that visitors return to your website and help improve the ranking.

Question: How do payments work?

Answer: Payments may be made in 3 installments: 1/3 up front, 1/3 upon prototype delivery, 1/3 upon go live. We accept credit cards and checks or money orders.

Question: What do I do if my question is not listed?

Answer: Please call us at 800-906-9759 Ext 1